Privacy policy
Jon Sneider Healthy Lawn and Tree
At Jon Sneider Healthy Lawn and Tree, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website, contact us, or use our services.
Commitment to Data Protection
We take privacy seriously and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European visitors and the California Consumer Privacy Act (CCPA) for California residents. This policy explains what data we collect, how we use it, and your rights regarding your information.
If you have any questions about this policy or our privacy practices, please reach out using the contact details provided on our website.
How We Collect Information
We collect information from you in the following ways:
Information You Provide Directly
When you request a quote, schedule a service, or contact us, we may collect your name, phone number, email, and property address.
If you complete an online form, we may ask for details about your lawn care needs.
Information Collected Automatically
When you visit our website, we may collect:
Technical data, including your IP address, browser type, and operating system.
Website activity, such as pages visited, time spent on the site, and referral sources.
This data helps us improve website functionality and user experience.
Third-Party Data Collection
We may receive information from:
Social media platforms if you engage with our pages.
Referral partners who connect customers to our services.
How We Use Your Information
We use the information collected to:
Provide lawn care and tree maintenance services.
Respond to inquiries and schedule appointments.
Send service updates, promotions, and seasonal lawn care tips if you opt-in.
Improve our website, services, and customer experience.
Ensure website security and protect against fraud.
How We Protect Your Information
We implement reasonable safeguards to protect personal information from unauthorized access, misuse, or disclosure. These include:
Secure storage of customer data.
Website security measures to prevent breaches.
Limited access to personal information by authorized personnel only.
However, no online system is completely secure, and we cannot guarantee absolute protection against cyber threats.
Sharing Your Information
We do not sell or rent personal information to third parties. However, we may share your data in the following cases:
With trusted service providers who assist in processing orders, scheduling, or communications.
When required by law, such as responding to legal processes or law enforcement requests.
If the business undergoes a merger, acquisition, or restructuring.
Any third-party providers we work with are contractually obligated to protect your data.
Google reCAPTCHA & Website Protection
This site is protected by Google reCAPTCHA to prevent spam and unauthorized use. By using our website, you agree to Google’s Privacy Policy and Terms of Service.
Your Rights & Choices
You have control over your personal information, including the right to:
Opt out of marketing emails at any time.
Request access, updates, or deletion of your personal data.
Restrict certain types of data processing.
If you are a California resident, you are entitled to additional privacy rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal data we collect.
The right to request deletion of your data.
The right to opt out of the sale of personal data (we do not sell personal data).
To exercise your rights, please contact us using the information provided below.
Use of Cookies
Our website uses cookies to enhance user experience and track website performance. Cookies help us:
Remember your preferences.
Analyze visitor behavior to improve our services.
Optimize our website functionality.
You can disable cookies in your browser settings, but doing so may affect website performance.
Links to Other Websites
Our website may contain links to third-party websites for convenience. However, we are not responsible for the privacy policies or practices of these external sites. We encourage users to review the policies of any linked sites before providing personal information.
Data Retention Policy
We retain your personal information only as long as necessary for business, legal, and regulatory purposes. Factors influencing retention periods include:
Legal requirements for tax and accounting.
Ongoing customer relationships and service history.
Security and fraud prevention.
We regularly review and securely delete data that is no longer required.
How to Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
617 461-3842 or Contact Us Here
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, so we recommend checking back occasionally. Significant updates may be communicated via email or website notifications.
Last updated: 3/2025